BSB30115 – Certificate III in Business

Our BSB30115 – Certificate III in Business qualification reflects the varied roles of individual across different industry sectors who apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge.

They may provide technical advice and support to a team.

This business course has been developed in consultation with those who work in the industry.

Course Highlights

Upon successfully completing this nationally recognised qualification, you will be able to:

  • Understand day-to-day business activities and work functions;
  • Improve workplace communication and customer service skills; and
  • Identify safe work practices and how to work safely in a business environment.

Entry Requirements

There are no pre-requisites for this course. However, prior to enrolment, you will be required to provide your:

  • Unique Student Identifier;
  • Photo identification; and we will need to ensure that you
  • Meet the language, literacy and numeracy requirements.

Career Prospects

Successful completion of the Certificate III in Business may lead to employment opportunities, such as:

  • General Clerk
  • Data entry Clerk
  • Customer Service Advisor.

Course Duration

Because we provide a high level of face to face support, we embed self-paced learning activities into this program:

  • This qualification can be completed in twelve (12) months.

The finer details explained

This course, BSB30115 – Certificate III in Business, is delivered through Aurora Training & Professional Services Pty Ltd.

  • RTO Code: 90966
  • ABN: 39 109 662 606.

This qualification consist of 12 units of competency, as shown below. Please call Aurora Training & Professional Development for enquiries about customisiation and contextualisation:

  • BSBWHS302 – Apply knowledge of WHS legislation in the workplace (C)
  • BSBCUS301 – Deliver and monitor a service to customers (E)
  • BSBCMM301 – Process customer complaints (E)
  • BSBCUE309 – Develop product and service knowledge for customer engagement (E)
  • BSBFLM312 – Contribute to team effectiveness (E)
  • BSBFLM309 – Support continuous improvement systems and processes (E)
  • BSBWRT301 – Write simple documents (E)
  • BSBWOR301 – Organise personal work priorities and professional development (E)
  • BSBDIV301 – Work effectively with diversity (E)
  • BSBINN301 – Promote innovation in a team environment (E)
  • BSBFLM303 – Contribute to effective workplace relationships (E)
  • BSBCUE307 – Work effectively in customer engagement (E)

Legend:

(C) – Core unit; (E) – Elective unit

 

Enquire about enrolling today

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Call Aurora: 02 4926 35 00