Student Support Services

Stride Learning differs to most vocational training companies. Many of our competitors believe their role is limited to providing their clients with training and assessment services. Stride Learning, on the other hand, believes that your success is greatly dependant upon much more than these two fundamental components. Much more.

The reality is, we, ourselves, like most other successful companies, rely upon the support of specialists to achieve our goals and objectives. We want you to succeed, and therefore, offer a suite of specialised student support services to help you achieve your learning objectives.

Take a step down the page to see how we can better support you.

Our Support, Your Success

We want you to succeed with your training goal. For this reason, we offer a range of complementary services to make sure that you are fully supported along the way. These services may be provided in-house or by one of our partners.

Please feel free to contact the relevant service provider, below, for more information. Alternatively, if you would like to discuss your needs with one of our offices in greater detail, please contact Stride Learning for further information.

Details of our support services are also contained in the Stride Learning Learner Handbook, which is accessible via the hyperlink contained in this sentence.

  • Study support

    Do you need support to achieve your study goals?
    Please contact:
    Tea –  Customer Engagement Co-ordinator
    Phone: 1300 764 828

  • Not satisfied with something?

    Do you need to make a complaint?
    Please contact:
    Connie- Head of Quality, Compliance and Products
    Phone: 1300 764 828

  • Seeking an assessment decision review?

    Need to request a review of an assessment decision?
    Please contact:
    Connie- Head of Quality, Compliance and Products
    Phone:1300 764 828

  • Personal support is available

    Need support with personal matters?
    Please contact:
    NSW Mental Health Line: 1800 011 511
    NSW Crisis Accommodation Support: 1800 152 152
    NSW Emergency Services: 000 (Non-clickable)

Note

If you are a jobseeker registered with a Job Seeker Agency or a Disability Employment Service (DES) you may also want to contact your case manager.