BSB30115 – Certificate III in Business

Our BSB30115 – Certificate III in Business qualification reflects the varied roles of individual across different industry sectors who apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge.

They may provide technical advice and support to a team.

This business course has been developed in consultation with those who work in the industry.

Course Highlights

Upon successfully completing this nationally recognised qualification, you will be able to:

  • Understand day-to-day business activities and work functions;
  • Improve workplace communication and customer service skills; and
  • Identify safe work practices and how to work safely in a business environment.

Entry Requirements

There are no pre-requisites for this course. Students are required to provide their Unique Student Identifier, photo identification and meet the language, literacy, and numeracy requirements.

Upon enrolment, if you wish our registered training organisation (RTO) to obtain a USI on your behalf, this will need to be indicated on the enrolment form provided. Speak to us today.

Career Prospects

Successful completion of the BSB30115 – Certificate III in Business, may lead to employment opportunities, such as:

  • General Clerk;
  • Data entry Clerk; or
  • Customer Service Advisor.

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.

Duration & Mode

This qualification can be completed in twelve months. The volume of learning offered by our organisation may vary per student depending on their existing skills and knowledge. More experienced students are likely to complete at the lower end of the volume and less experienced at the higher end.

On average students are required to study a minimum of 25 hours per week consisting of Online Assessments, Self-Directed Study and some Face to Face classes. Each student will be provided with a course delivery schedule including the location of Face to Face classes.

The finer details revealed

This course, BSB30115 – Certificate III in Business, is delivered through Aurora Training & Professional Services Pty Ltd, J2S Training Solutions Pty Ltd and Work Savvy Pty Ltd.

  • RTO Codes: 90966, 90940 and 91778
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The Units of Competency are

This course contains 12 Units of Competency. Click to reveal.

This qualification consist of 12 units of competency, as shown below. Please call Stride Learning for enquiries about customisation and contextualisation:

  • BSBWOR301 – Organise personal work priorities and professional development (E)
  • BSBDIV301 – Work effectively with diversity (E)
  • BSBWHS302 – Apply knowledge of WHS legislation in the workplace (C)
  • BSBWOR203 – Work effectively with others (E)
  • BSBWHS301 – Maintain workplace safety (E)
  • BSBFLM303 – Contribute to effective workplace relationships (E)
  • BSBCUS301 – Deliver and monitor a service to customers (E)
  • BSBFLM312 – Contribute to team effectiveness (E)
  • BSBPRO301 – Recommend products and services (E)
  • BSBCMM301 – Process customer complaints (E)
  • BSBFLM309 – Support continuous improvement systems and processes (E)
  • BSBINN301 – Promote innovation in a team environment (E)


(C) – Core unit; (E) – Elective unit

Nationally Recognised Training

Stride Learning RTOs and staff are fully committed to offering the most appropriate study opportunity to each individual. People from all backgrounds and those with a disability are welcomed to apply. We will endeavour to meet your specific learning need, which may require us to refer you to a more suitable course and provider.

If you are residing in NSW or QLD, you may be eligible to be subsidised for some or all of your training fees and charges. Please contact us to determine your eligibility.

Please note: different state governments have different policies on the number – and range of training – that may be subsidised. We will check and advise you when you call us. For example, by undertaking a qualification subsidised by the QLD government, under the Certificate 3 Guarantee or Higher Skills Programs, you will no longer be eligible for another government subsidised place at that level.

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